View frequently asked questions about The Works in the Upper Westside

The address to the Management Office is 1255 Makers Way, Suite D, Atlanta, GA 30318. Tenant addresses vary; please check the directory for specific address.

Management/Marketing Office is open M-F 8am-5pm. Appointments not required but recommended. Tenant hours of operation vary; please check directory for specific business hours.

Visitors may use any of the surface parking spots located on Makers Way and Chattahoochee Row as well as any level of the parking deck. There is a Parking Program Managed by AAA Parking using the ParkMobile app (additional FAQs following). The first 2 hours of parking is no cost and customers have the ability to add additional time at a fee. Everyone must start a ParkMobile session upon arrival.

With all the things in store for our vibrant community, we are excited to share that we will open our new parking deck within our Westbound at The Works multifamily development by fall of this year, along with additional surface lots available for guests and employee parking. This will double the parking capacity by the end of the year, making the parking experience more convenient for all. We will also begin construction on an additional parking deck opening by the end of 2024.

In concert with doubling the number of parking spaces this year, we are introducing two hours of free parking, with paid parking through ParkMobile after exceeding this time frame. We have also opened several new employee lots. All of these efforts are designed to enhance the guest experience and access to parking throughout the development. Managed Parking Program began April 24, 2023.

The Works property management staff, ambassadors from AAA Parking, and The Works security team will be available on-site to facilitate these changes and help customers. Videos and tutorials will be available on The Works’ social media accounts.

Customers can park and receive two hours of free parking in all available, non-reserved, non-designated surface or parking deck spaces once they register their vehicle by opening a ParkMobile session.

Once you park in a spot, find a sign that will display the zone number for the lot you are parking in. Then, open the ParkMobile app on your smartphone or scan the barcode to download the app. Find your location through the zone number, set your duration of time you will be parking, and then enter your vehicle and payment information. You can also text “Park” to the number listed on the sign. For more detailed steps, click here. Remember, the first two hours are free!

Once you start a session, the first two hours will be free. After that time frame, payments will increase to $10 for 2-4 hours, $15 for 4-8 hours and $30 for any session over 8 hours. There is a $.45 transaction fee.

AAA Parking will provide parking management and enforcement on-site seven days a week. There are a variety of parking enforcement tools starting with citations and penalties.

A physical receipt will not be issued, but you can view your parking sessions under “history” in the activity of the ParkMobile app.

There are no refunds available.

Yes! Our security may be reached at (404) 304-3963.

The Works is a dog friendly property and there are several dog waste stations located onsite for visitor use. Dogs must be on a leash at all times and visitors are required to pick up after their pets. Please note that pets are only allowed in outdoor spaces.

We cannot accommodate requests for weddings or wedding showers.

Lost and Found is located in the Management Office. Please call 404-875-3792.

Interested in opening a business at The Works? Please visit the leasing page or the contact page and send us an email. Someone will contact you.

No commercial photography or videography is allowed at The Works without express written consent from our management team. Professional photographers, bloggers, and other commercial businesses should contact Josslen Leonard, Property Manager at 470-542-9959 or jleonard@seligenterprises.com to request written consent.

Cameras for personal use (i.e., digital, Polaroid, and DSLR) are permitted; however, they may not interfere with pedestrian or vehicular traffic, tenant business operations, or another patron’s experience. Multiple cameras, media equipment, and accessories (i.e., tripods, drones, Go-Pro, mics, backdrops, flashes, etc.) are not allowed at The Works without express written consent from management.

The Works reserves the right to ask anyone to leave the property that is not in compliance with these rules.